Terms of service

Last updated: 5 September 2026

Overview
This website is operated by Lumière & Co. Throughout the site, the terms "we", "us" and "our" refer to Lumière & Co. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

Online Store Terms
You must be at least 18 years of age, or the age of majority in your jurisdiction, to use this site, or have the consent of a parent or guardian to do so. You may not use our products for any illegal or unauthorised purpose.

Products
Many of our products are handmade and personalised, so slight variations in finish, engraving placement, or gemstone appearance may occur and are a natural feature of handcrafted jewellery, not a defect. We have made every effort to display colours and details of our products as accurately as possible; however, we cannot guarantee that your device's display will be perfectly accurate.

Personalisation
When you submit personalisation details (such as names, initials, or dates), it is your responsibility to check that this information is correct before completing your order. We are not liable for errors in personalisation resulting from information provided incorrectly by the customer.

Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

Third-Party Links
Certain content and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Lumière & Co and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.

Errors, Inaccuracies and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct any errors and to update information at any time without prior notice.

Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. In no case shall Lumière & Co be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased using the Service, to the fullest extent permitted by applicable law.

Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

Changes to Terms of Service
We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.

Contact Information
Questions about the Terms of Service should be sent to us at hello@lumiereandco.net.